Privacy Policy

1. Introduction

G Aura AB ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Swedish data protection laws.

2. Data Controller

3. Information We Collect

We collect information that you provide directly to us:

• Contact Information: Name, email address, phone number, company name
• Project Information: Details about your project requirements and communications
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• Technical Data: IP address, browser type, and usage data when you visit our website

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and deliver our services
• To communicate with you about projects and services
• To process payments and send invoices
• To respond to your inquiries and provide customer support
• To improve our services and website
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: To operate and improve our business
• Legal Compliance: To comply with applicable laws and regulations
• Consent: Where you have given explicit consent for specific purposes

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party services that help us operate (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Project-related data is typically retained for 7 years for accounting and legal compliance purposes.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@gaura.solutions

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your data is primarily stored and processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

11. Cookies

Our website uses minimal cookies necessary for functionality. We do not use tracking or advertising cookies without your explicit consent.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten) if you believe we have not handled your data appropriately.